Provide your team with the opportunity to support the change. When something needs to change, change it.īe fearless and make the necessary decisions to improve your company or your team’s productivity.Ĭhange the guidelines, change the requirements, change the company’s values if they don’t reflect your vision any longer.
#ICASH NEW AMSTERDAM TV SHOW SERIES#
This is Max’s first in a series of controversial yet beneficial decisions to both the hospital and the patients. The department had the highest infections and death rate in New York City and the doctors were corrupt and greedy placing their earnings above their patients’ interests.Ī decision deemed outrageous by the rest of the city’s medical directors. Implement radical decisions, challenge the status quoĪt the first all-hands meeting since his appointment as the medical director of New Amsterdam Hospital, Max’s first decision is to fire the entire cardiac surgical department. Of course, it’s not enough to listen and nod in approval, the leader must also deliver on his promise. The servant leader strives to help people grow, has good listening skills and a high level of empathy and emotional intelligence. In a company led by a servant leader, team members feel heard and supported in their work which leads to high worker satisfaction rates. Servant leaders tell their employees My job is to meet your needs. Others believe they know better than their employees or that the company is running so well there’s no need for improvement. Some leaders believe they provide employees with everything they need to deliver the best results. It is also an uncomfortable question because it puts the leader in a situation that many might find uneasy. The leader offers his undivided attention to the employee and trusts them to tell him what they need to do their jobs better hence get better results for the company. It’s a conversation, not a speech it’s one-to-one, not one-to-many. Instead of a speech delivered to the whole team at the same time, the leader chooses to talk to one person at a time. When a leader asks an employee How can I help?, he opens a communication channel. It is powerful because it shows so much in so few words. How can I help? is one of the most powerful questions a leader could ask. Instead, he invites them to tell him what they need to do their jobs better. He doesn’t tell people what to do, he doesn’t boss them around. This is the question that Max asks every doctor in his team. If I were to sum up Max Goodwin in four words they would be How can I help?
Max Goodwin / nbc.com 6 leadership lessons from the popular TV medical drama New Amsterdam 1.
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